Amplivo

FAQ - ENGLISH

Community Created Content

DEPOSIT & WITHDRAW

COMPENSATION PLAN

PROFILE

BACKOFFICE

METAMASK

Frequently Asked Questions​

DEPOSIT & WITHDRAW

Follow the instructions at:

learning > members > english> plastic-neutral-package > buy-with-usdt

Follow the instructions at:

learning > members > english> faq > withdrawal-process

You can send money from your Online Cash Account to members in your network.

To send funds both the sender and receiver must have approved KYC/KYB.

You cannot send funds to members who are not in your network.

Funds sent to another member cannot be withdrawn and can only be used in the Amplivo Online Shop.

Follow the instructions at:

learning > members > english> plastic neutral package

Follow the instructions at:

learning > members > english> building your business > business license

Login to Amplivo.com

Select from menu > dashboard

It is the members responsibility to renew their Business License.

To help you we will send you an email reminding you two weeks before your Business License expires.

The email from Amplivo.com could be in your Spam folder. You should check you Spam folder frequently.

Some emails fail to get delivered to the Inbox for a variety of reasons, and, for this reason we cannot be responsible for you receiving or acting on the reminder email to renew your business license.

Invoices are available in the Back Office.

To view your invoices

Login to Amplivo.com

Select from menu > wallets > invoices

Follow the instructions at:

learning > members > english> plastic-neutral-package > buy-with-usdt

Follow the instructions at:

learning - members - english - withdrawal process

You can send money from your Online Cash Account to members in your network.

To send funds both the sender and receiver must have approved KYC/KYB.

You cannot send funds to members who are not in your network.

Funds sent to another member cannot be withdrawn and can only be used in the Amplivo Online Shop.

Follow the instructions at:

learning > members > english> plastic neutral package

Follow the instructions at:

learning > members > english> building your business > business license

€10 per year

Login to Amplivo.com

Select from menu > dashboard

It is the members responsibility to renew their Business License.

To help you we will send you an email reminding you two weeks before your Business License expires.

The email from Amplivo.com could be in your Spam folder. You should check you Spam folder frequently.

Some emails fail to get delivered to the Inbox for a variety of reasons, and, for this reason we cannot be responsible for you receiving or acting on the reminder email to renew your business license.

Invoices are available in the Back Office.

To view your invoices

Login to Amplivo.com

Select from menu > wallets > invoices

Frequently Asked Questions​

COMPENSATION PLAN

Follow the instructions at:

learning > members > english> plastic-neutral-package > buy-with-usdt

Login to Amplivo.com

Select from menu > bonuses > star rank

PGV = Personal Group Volume

BV = Business Volume

TSV = Total Sales Volume

Login to Amplivo.com

Select from the menu > associate program > commission earnings

Login to Amplivo.com

Select from the menu wallets > commission statements

Login to Amplivo.com

Select from the menu > associate program > uni-level earnings

Login to Amplivo.com

Select from the menu > bonuses > matching bonus

Login to Amplivo.com

Select from the menu > bonuses > infinity star bonus

The technology available when CSRCentral is live will enhance security and provide a deeper validation and verification of applications.

Commissions are calculated at 23:59 GMT on Friday of each week.

Commissions are paid to members with an Active Business License.

You will receive commissions every Saturday.

70% will be added to your Online Cash Account and 30% to your Mandatory Wallet.

Login to Amplivo.com

Select from the menu > associate program > team structure

Follow the instructions at:

learning > members > english> plastic-neutral-package > buy-with-usdt

Login to Amplivo.com

Select from menu > bonuses > star rank

PGV = Personal Group Volume

BV = Business Volume

TSV = Total Sales Volume

Login to Amplivo.com

Select from the menu > associate program > commission earnings

Login to Amplivo.com

Select from the menu wallets > commission statements

Login to Amplivo.com

Select from the menu > associate program > uni-level earnings

Login to Amplivo.com

Select from the menu > bonuses > matching bonus

Login to Amplivo.com

Select from the menu > bonuses > infinity star bonus

Commissions are calculated at 23:59 GMT on Friday of each week.

Commissions are paid to members with an Active Business License.

You will receive commissions every Saturday.

70% will be added to your Online Cash Account and 30% to your Mandatory Wallet.

Login to Amplivo.com

Select from the menu > associate program > team structure

Frequently Asked Questions​

PROFILE

Login to Amplivo.com

My Profile is below your Username

Login to Amplivo.com

My Profile > KYC -> Start the KYC Form Completion Wizard

    1. Login to Amplivo.com

My Profile > Profile

  1. Enter in your profile the full Company Name and Registered Company Address (instead of your full name and private address)
  2. For Gender, Date of Birth, Photo ID issue dates etc. use those of the owner/majority shareholder of the company.

     My Profile > KYC -> Start the KYC Form Completion Wizard

  1. Upload the proof of address and photo ID of the owner/majority shareholder.
  2. Send a ticket from the Back Office with Category KYC

     Include in the ticket:

  • Your Full name
  • Your Full address
  • An attachment of the incorporation certificate/registration of your company
  • An attachment of the shareholder Certificate or proof of ownership.

Following changes to your profile will drop your KYC/KYB.

You will need to complete a new KYC or KYB.

Please refer to the Amplivo Influencer T&C.

“You are permitted to open and control, directly or indirectly a

maximum of one account.”

Login to Amplivo.com

My Profile > Profile

On the right you can see the option to change your Login Password

Go to Amplivo.com

Click Login

Under the login box Click Forgot your Login Password

Login to Amplivo.com

My Profile > Profile

On the right you can see the option to change your Transaction Password

Login to Amplivo.com

My Profile > Profile

On the right you can see the option to change your Transaction Password

Keep updated regarding the launch on the official communication and social media channels.

Login to Amplivo.com

My Profile > Profile

On the right you can see the option to change your CSR wallet address.

When you change your CSR Wallet Address in Amplivo.com you need to do a verification process in CSRnow.com.

There may be other discretionary CSR award applications programs available in the future and you are advised to monitor the social media channels for updates from the CEO.

Login to CSRnow.com

Follow the instructions at:

learnings > tutorials > CSR information > Update CSR Wallet Address

Login to Amplivo.com

My Profile > Profile

On the right you can see the option to change your Email address.

When you change your email address in Amplivo.com you need to do an email verification process in CSRnow.com.

Login to CSRnow.com

learnings > support > contact support

Send a message to support with your username, your old email address, and your new email address.


Yes

Login to Amplivo.com

My Profile > Profile

On the left you can see the option to Enable Two-Factor Authentication

Login to Amplivo.com

My Profile is below your Username

Login to Amplivo.com

My Profile > KYC -> Start the KYC Form Completion Wizard

  1. Login to Amplivo.com
  2. My Profile > Profile
  3. Enter in your profile the full Company Name and Registered Company Address (instead of your full name and private address)

For Gender, Date of Birth, Photo ID issue dates etc. use those of the owner/majority shareholder of the company.

My Profile > KYC -> Start the KYC Form Completion Wizard

Upload the proof of address and photo ID of the owner/majority shareholder.

Send a ticket from the Back Office with Category KYC

Include in the ticket:

Your Full name

Your Full address

An attachment of the incorporation certificate/registration of your company

An attachment of the shareholder Certificate or proof of ownership.

Following changes to your profile will drop your KYC/KYB.

You will need to complete a new KYC or KYB.

Please refer to the Amplivo Partner T&C.

“You are permitted to open and control, directly or indirectly a

maximum of one account.”

Login to Amplivo.com

My Profile > Profile

On the right you can see the option to change your Login Password

Go to Amplivo.com

Click Login

Under the login box Click Forgot your Login Password

Login to Amplivo.com

My Profile > Profile

On the right you can see the option to change your Transaction Password

Go to Amplivo.com

Click Login

Under the login box Click Forgot your Transaction Password

Login to Amplivo.com

My Profile > Profile

On the right you can see the option to change your CSR wallet address.

When you change your CSR Wallet Address in Amplivo.com you need to do a verification process in CSRnow.com.

There may be other discretionary CSR award applications programs available in the future and you are advised to monitor the social media channels for updates from the CEO.

Login to CSRnow.com

Follow the instructions at:

learnings > tutorials > CSR information > Update CSR Wallet Address

Login to Amplivo.com

My Profile > Profile

On the right you can see the option to change your Email address.

When you change your email address in Amplivo.com you need to do an email verification process in CSRnow.com.

Login to CSRnow.com

learnings > support > contact support

Send a message to support with your username, your old email address, and your new email address.

Yes

Login to Amplivo.com

My Profile > Profile

On the left you can see the option to Enable Two-Factor Authentication

Frequently Asked Questions​

BACK OFFICE

Frequently Asked Questions​

BACK OFFICE

Login to Amplivo.com

Select from the menu > dashboard

See your Independent Associate Sponsor Link at the top in the middle.

When you send funds to Amplivo.com it will be deposited in your Online Cash Account. Your Online Cash Account also receives 70% of the commissions you earn.

Funds in the Online Cash Account can be used to buy Plastic Neutral Packages and Business Licenses. You can also withdraw commissions you earn in USDT (for full details including minimum and maximum amounts refer to the Amplivo Partner T&C).

Your Mandatory Wallet receives 30% of the commissions you earn.

Funds in your Mandatory Wallet can be used to buy New Business Licenses, renew your Business License or you can, optionally, apply to join the CSR Mandatory Purchase Pool.

Login to Amplivo.com

Select from the menu > wallets > transaction history

Login to Amplivo.com

Select from the menu > wallets > CSR redemption requests


For most Corporate events tickets are available in the back office.

Login to Amplivo.com

Select from the menu > shop > event tickets

Login to Amplivo.com

Select from the menu > shop > my purchases

Login to Amplivo.com

Select from the menu > wallets > invoices

Login to Amplivo.com

Select from the menu > shop > my giftcodes

Yes

In most countries you can give it as a present to another person.

The person who you give the code can redeem it in their own Amplivo.com account.

An unredeemed gift code is valid for 6 Months.

Funds in your Mandatory Wallet can be used to apply to join a CSR Mandatory Purchase Pool (minimum of € 150).

Once the Pool is full it will be closed.

The CSR MPP Manager will purchase CSR Plastic Credits on the open market from independent exchanges.

Once the CSR MPP Manager confirms the CSR amounts all CSR for that pool is divided proportionately among the participants.

The CSR is then queued for distribution on CSRnow.com.

Login to Amplivo.com

Select from the menu > downloads > legal documents

Login to Amplivo.com

Select from the menu > dashboard

See your Independent Associate Sponsor Link at the top in the middle.

When you send funds to Amplivo.com it will be deposited in your Online Cash Account. Your Online Cash Account also receives 70% of the commissions you earn.

Funds in the Online Cash Account can be used to buy Plastic Neutral Packages and Business Licenses. You can also withdraw commissions you earn in USDT (for full details including minimum and maximum amounts refer to the Amplivo Influencer T&C).

Your Mandatory Wallet receives 30% of the commissions you earn.

Funds in your Mandatory Wallet can be used to buy New Business Licenses, renew your Business License or you can, optionally, apply to join the CSR Mandatory Purchase Pool.

Login to CSRnow.com

Click My CSR

Login to Amplivo.com

Select from the menu > wallets > transaction history

Login to Amplivo.com

Select from the menu > wallets > CSR redemption requests

For most Corporate events tickets are available in the back office.

Login to Amplivo.com

Select from the menu > shop > event tickets

Login to Amplivo.com

Select from the menu > shop > my purchases

Login to Amplivo.com

Select from the menu > wallets > invoices

Login to Amplivo.com

Select from the menu > shop > my giftcodes

Yes

In most countries you can give it as a present to another person.

The person who you give the code can redeem it in their own Amplivo.com account.

An unredeemed gift code is valid for 6 Months.

Funds in your Mandatory Wallet can be used to apply to join a CSR Mandatory Purchase Pool (minimum of € 150).

Once the Pool is full it will be closed.

The CSR MPP Manager will purchase CSR Plastic Credits on the open market from independent exchanges.

Once the CSR MPP Manager confirms the CSR amounts all CSR for that pool is divided proportionately among the participants.

The CSR is then queued for distribution on CSRnow.com.

Login to Amplivo.com

Select from the menu > downloads > legal documents

Frequently Asked Questions​

METAMASK

MetaMask is an independent Wallet solution for your Browser.

You can learn more about MetaMask at https://MetaMask.io

You can use MetaMask to send and manage your CSR Plastic Credits once they are distributed to the Ethereum Blockchain.

We cannot provide support for this independent solution as the functionality may change from time to time. (Always refer to https://MetaMask.io for the most up-to-date information on MetaMask)

You can use another wallet solution to manage your CSR on the Blockchain.

To interact with CSRnow.com you must use MetaMask on a computer.

We cannot provide support for this independent solution as the functionality may change from time to time. (Always refer to https://MetaMask.io for the most up-to-date information on MetaMask)

For initial guidance visit the following:

learning > members > english> how to install MetaMask

We cannot provide support for this independent solution as the functionality may change from time to time. (Always refer to https://MetaMask.io for the most up-to-date information on MetaMask)

The following may help you:

Go to the App Store or Play Store and search for MetaMask and follow the steps.

If you already have MetaMask on your computer, you need to use the exact same Seed Phrase for your MetaMask app on your mobile phone, so that you will have the same wallet on your computer as well on your mobile phone.

Always keep your seed phrase private and secure. Do not share your seed phrase with anyone.


We cannot provide support for this independent solution as the functionality may change from time to time. (Always refer to https://MetaMask.io for the most up-to-date information on MetaMask)

The following may help you:

If you already have MetaMask on your computer, you need to use the exact same Seed Phrase for your MetaMask app on your mobile phone, so that you will have the same wallet address on your computer as well on your mobile phone.

You can learn more about MetaMask at https://MetaMask.io

We cannot provide support for this independent solution as the functionality may change from time to time. (Always refer to https://MetaMask.io for the most up-to-date information on MetaMask)

The following may help you.

Login to MetaMask

Click on colored circle > Create an Account

Give the Wallet a Name

Click Create

Learning > members > english> how to install MetaMask

Note: When you change to a different MetaMask wallet address than the one that you have already registered in Amplivo.com, you need to change this new wallet address on CSRnow.com.

0x75Ecb52e403C617679FBd3e77A50f9d10A842387

Please note, that this is NOT your MetaMask Wallet Address but is the CSR Token Contract address.

You can learn more about MetaMask at https://MetaMask.io

We cannot provide support for this independent solution as the functionality may change from time to time. (Always refer to https://MetaMask.io for the most up-to-date information on MetaMask)

The following may help you:

Login to MetaMask

On the top in the middle, under your account name, is the currently selected Address.

It starts with: 0X..

Login to CSRnow.com

Follow the instructions at

learnings > tutorials > Update CSR wallet address

There may be other discretionary CSR award applications programs available in the future and you are advised to monitor the social media channels for updates from the CEO.

You can learn more about MetaMask at https://MetaMask.io

We cannot provide support for this independent solution as the functionality may change from time to time. (Always refer to https://MetaMask.io for the most up-to-date information on MetaMask)

The following may help you:

Prepare now and keep this password SAFE and SECURE.

No one knows your password.

There is no customer service that can retrieve this for you.

If you have lost your password…

Click on Forgot Password in MetaMask and fill in your Seed Phrase and create a new password.

If you have also lost your Seed Phrase you cannot reset the password.


You can learn more about MetaMask at https://MetaMask.io

We cannot provide support for this independent solution as the functionality may change from time to time. (Always refer to https://MetaMask.io for the most up-to-date information on MetaMask)

The following may help you:

Prepare now and keep these words SAFE and SECURE.

No one knows your Seed Phrase/Secret Words.

There is no customer service that can retrieve this for you.

If you lose these 12 words or even only one of them, you will not be able to retrieve your MetaMask account if you need to switch computers or other digital devices.

You can learn more about MetaMask at https://MetaMask.io

We cannot provide support for this independent solution as the functionality may change from time to time. (Always refer to https://MetaMask.io for the most up-to-date information on MetaMask)

The following may help you:

No, the password you use in MetaMask is not sufficient to secure your CSR Plastic Credits or other digital assets on the Blockchain.

Whilst the password is an important layer of security, it is not enough on its own.

If someone has your Seed Phrase (the 12 words used to create your wallet), they can access your accounts created with that Seed Phrase and steal your assets.

MetaMask is an independent Wallet solution for your Browser.

You can learn more about MetaMask at https://MetaMask.io

You can use MetaMask to send and manage your CSR Plastic Credits once they are distributed to the Ethereum Blockchain.

We cannot provide support for this independent solution as the functionality may change from time to time. (Always refer to https://MetaMask.io for the most up-to-date information on MetaMask)

You can use another wallet solution to manage your CSR on the Blockchain.

To interact with CSRnow.com you must use MetaMask on a computer.

We cannot provide support for this independent solution as the functionality may change from time to time. (Always refer to https://MetaMask.io for the most up-to-date information on MetaMask)

For initial guidance visit the following:

learning > members > english> how to install MetaMask

We cannot provide support for this independent solution as the functionality may change from time to time. (Always refer to https://MetaMask.io for the most up-to-date information on MetaMask)

The following may help you:

Go to the App Store or Play Store and search for MetaMask and follow the steps.

If you already have MetaMask on your computer, you need to use the exact same Seed Phrase for your MetaMask app on your mobile phone, so that you will have the same wallet on your computer as well on your mobile phone.

Always keep your seed phrase private and secure. Do not share your seed phrase with anyone.

We cannot provide support for this independent solution as the functionality may change from time to time. (Always refer to https://MetaMask.io for the most up-to-date information on MetaMask)

The following may help you:

If you already have MetaMask on your computer, you need to use the exact same Seed Phrase for your MetaMask app on your mobile phone, so that you will have the same wallet address on your computer as well on your mobile phone.

You can learn more about MetaMask at https://MetaMask.io

We cannot provide support for this independent solution as the functionality may change from time to time. (Always refer to https://MetaMask.io for the most up-to-date information on MetaMask)

The following may help you.

Login to MetaMask

Click on colored circle > Create an Account

Give the Wallet a Name

Click Create

Learning > members > english> how to install MetaMask

Note: When you change to a different MetaMask wallet address than the one that you have already registered in Amplivo.com, you need to change this new wallet address on CSRnow.com.

0x75Ecb52e403C617679FBd3e77A50f9d10A842387

Please note, that this is NOT your MetaMask Wallet Address but is the CSR Token Contract address.

You can learn more about MetaMask at https://MetaMask.io

We cannot provide support for this independent solution as the functionality may change from time to time. (Always refer to https://MetaMask.io for the most up-to-date information on MetaMask)

The following may help you:

Login to MetaMask

On the top in the middle, under your account name, is the currently selected Address.

It starts with: 0X..

Login to CSRnow.com

Follow the instructions at

learnings > tutorials > Update CSR wallet address

 

You can learn more about MetaMask at https://MetaMask.io

We cannot provide support for this independent solution as the functionality may change from time to time. (Always refer to https://MetaMask.io for the most up-to-date information on MetaMask)

The following may help you:

Prepare now and keep this password SAFE and SECURE.

No one knows your password.

There is no customer service that can retrieve this for you.

If you have lost your password…

Click on Forgot Password in MetaMask and fill in your Seed Phrase and create a new password.

If you have also lost your Seed Phrase you cannot reset the password.

You can learn more about MetaMask at https://MetaMask.io

We cannot provide support for this independent solution as the functionality may change from time to time. (Always refer to https://MetaMask.io for the most up-to-date information on MetaMask)

The following may help you:

Prepare now and keep these words SAFE and SECURE.

No one knows your Seed Phrase/Secret Words.

There is no customer service that can retrieve this for you.

If you lose these 12 words or even only one of them, you will not be able to retrieve your MetaMask account if you need to switch computers or other digital devices.

You can learn more about MetaMask at https://MetaMask.io

We cannot provide support for this independent solution as the functionality may change from time to time. (Always refer to https://MetaMask.io for the most up-to-date information on MetaMask)

The following may help you:

No, the password you use in MetaMask is not sufficient to secure your CSR Plastic Credits or other digital assets on the Blockchain.

Whilst the password is an important layer of security, it is not enough on its own.

If someone has your Seed Phrase (the 12 words used to create your wallet), they can access your accounts created with that Seed Phrase and steal your assets.

NOTICE ON LOGIN ATTEMPT

We are aware that some members are experiencing issues and not receiving login verification emails.

Please be aware we are working very hard to resolve this issue.

We apologize for the inconvenience and hope to have a resolution in place very soon.

WELCOME

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